Privacy Policy and commitment
How we respect, manage, and protect your information
Information we collect and handle
To deliver our services, auronvaleqi collects information you provide via forms, calls, or emails, as well as data from website usage for security and performance.
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→Full name and contact details
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→Details provided during bookings
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→Information shared in consultations
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→Device/browser data for technology support
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→Communications logged for service quality
All information is stored securely and only accessed by authorized staff as required to assist you. Unnecessary retention is avoided.
How we use this information
Your data is used solely for delivering agreed services, improving communications, booking management, and ensuring regulatory compliance where required.
We never sell personal data. Data may be used in an anonymised, aggregate form for internal analysis. You may opt out of non-essential uses at any time.
Your privacy rights explained
Australian law gives you access to, correction of, or deletion of your data, subject to certain limitations. Requests are processed promptly in line with regulations.
Right of access
You may request a copy of your data at any time.
Right to correction
Request to update inaccurate or incomplete records.
Right to erasure
Ask for deletion where data isn’t required anymore.
Right to portability
Receive your data in a portable format if requested.
Data sharing practices
Your personal information is shared only with staff or contractors working to deliver and support the agreed services.
Third-party sharing occurs only for service provision (like technology suppliers) or regulatory obligations. All third parties must align with our privacy standards.
Data security standards
Industry-standard measures are in place to prevent unauthorised access, including encryption, restricted access, and frequent reviews of our protections.
While we protect your data, no system is completely immune from breaches. We promptly notify clients if a significant risk is ever detected.
How to contact us
Address: Level 4, 55 Southbank Boulevard, Southbank, VIC 3006 Australia
Phone: +61-2-1925-0579
Email: content@auronvaleqi.com